Online courses directory (13677)

Learn how to quickly and efficiently gain control over the financial aspects of your business using this powerful software program.

Gain control of the financial accounting of your business using this powerful software program, including how to create statements and invoices and track payables and receivables.

Use this cloud-based accounting program to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more.

Learn the basics of this popular small business accounting software.

Learn the core fundamentals of the R language for interactive use as well as programming

In this free online course Introduction to R for Data Science you will be introduced to the R programing language for data statistical computing. You will learn about the different types of R, and how to set up and installing the R language.<br /><br />The course begins by introducing you to R programming, what it is used for and a little of its history. You will learn how to install and setup RStudio and MS R Open for programing R yourself. You will learn about the data structures and types in the R language and how they work.<br /><br />Next, you will be introduced to Enzo Unified which is a service platform for making data access easier. You will learn about running Enzo unified inside SQL management studio. The course shows you the adaptors or abstracted APIs that can be added to or already is part of Enzo Unified. You will learn about accessing tweets from twitter and posting them, and about sending text messages to your phone.<br /><br />This free Alison course will be of great interest to professionals working in the areas of data science and data analysis and who want to learn more about using R for statistical computing.<br /><br />Prerequisites: The learner will need some knowledge of programming languages and an understanding of using SQL Server management studio.

The free online course Introduction to Risk Management is designed to expand your knowledge and understanding of managing risk. Risk management has become a central aspect of modern business operations and is used to identify, assess, and prioritize risks within a business. Resources can then be applied to minimize and control the impact those risks will have on business operations. Modern businesses need competent people to manage risks and because of this risk management experts are now in high demand. The course begins by emphasizing how ambiguous a term &quot;risk&quot; is. By presenting a wide range of definitions of the term, and a variety of scenarios that pose risk, the course will help you understand risk from a wide variety of perspectives. The course then presents and defines a range of terms commonly used by risk professionals. Next, you will learn about the manner in which risk is managed by risk professionals. By discussing the variety of methods used by professionals to mitigate risk, the course emphasizes how unique a field risk management is. The course also presents a variety of case studies based on real life events that posed significant risk, helping you to equate the theory of risk management with real life scenarios. This free course will be of great interest to professionals working in the area of risk management or those who wish to gain an insight into the industry. The course will also be of interest to small business owners who wish to learn more about mitigating the risks that they face on a daily basis.<br />

Learn how to create a dynamic Web blog using the Ruby on Rails programming environment and the Ruby programming language.

The free online course Introduction to Sales Management provides information on the key skills involved in selling. While using the traditional selling tenets as its foundation, the course adapts the concepts to the rapidly changing world of business, including the use of Twitter, LinkedIn, Facebook, blogs, wikis, and other interactive ways of connecting with customers. The course introduces the role of sales in everyday life and how selling is also vital in all aspects of business. You will learn about how selling plays a role in your purchase decision about the products and services that you buy (and concepts and causes that you believe in). You will also gain an understanding about how Internet-based tools such as forums, social networks like Facebook, MySpace, and Twitter, along with Web sites, live chat, and other interactive features allow customers to participate in the sales process no matter what they are buying. Defining your personal brand to create a framework for the way you sell yourself to get the job you want is also covered. Next, you will learn about which personal characteristics and talents are best suited to sales, which industries or sales positions you might work in, and how you can be successful in the profession. You will gain an understanding of the differences between business-to-business, business-to-consumer, Personal selling and direct selling. You will also learn about how to craft your résumé and cover letter in a way that tells prospective employers what your personal brand has to offer, in a concise and compelling way, through the use of objectives, headings and bullet points. Finally, you are introduced to the methods of relationship selling and how making a personal connection with the customer is vital. You will learn about customer relationship management tools and how they are used to organise all of a customer’s interactions as well as adaptive selling, which allows you to truly listen, understand the customer’s needs and adapt your conversation and presentation accordingly. You will also gain an understanding of networking which is an important part of the business world and an even more vital part of sales, and how building strong relationships with customers is an excellent way to build your network. The course will be ideal for sales professionals or entrepreneurs or anyone with an interest in sales and customer satisfaction. This course will also be of great interest to existing sales personnel who are looking to up-skill their capabilities and for entrepreneurs or business professionals who are new to a sales or customer relationship role. <br />

Lectures on Satellite Communications, Satellite Technology, Satellite Components and Satellite Systems

Learn everything you need to know to write a great script, from structure, character creation, and dialogue to marketing and selling your screenplay.

The Scrum Body of Knowledge (SBOK™) provides guidelines for the successful implementation of Scrum methodology.

Certified Scrum Trainer Scott Dunn gives individuals and teams a common road map while implementing Agile or Scrum

Learn how to conduct keyword research, keyword analysis, content optimization, link building, and SEO tracking.

The free online course Introduction to Service Management introduces the topic of managing business services, how to make business services more effective and efficient, and how to improve customer relationship management. The course begins by introducing you to the topic of service management and the elements of service management such as how best to serve customers in the modern business environment, what the product service systems are, what the service act comprises of, and how to ensure seamless service to customers both within and outside an organisation. Few services are totally intangible as they often contain elements with tangible properties - these services are said to be intangible-dominant. You will learn how business services are those that market offerings which are intangible-dominant, and the course introduces you to important service dimensions: Intangibility, Heterogeneity, Inseparability and Perishability. You will also learn about marketing methods and strategies used to overcome intangibility. Finally, you will learn about developing a service blueprint, how to fail proof a service and why services should be redesigned. This course will be of great interest to all business service professionals and business owners that offer services to customers and who would like to learn more about managing and improving business services.<br />

Almost two thirds of modern economies are driven by various service industries so it is of vital importance that quality management practices and procedures be applied to these service industries. This is known as service quality and any business with high service quality will meet customer needs while remaining economically competitive. In this free online course you will learn what service quality means and how it can be applied within service industries. You will learn more about the practices and procedures that can be used to improve customer satisfaction. Finally, there is a case study of a credit union that reviewed its customer service and how it implemented changes that greatly improved its service quality. This course will be of great interest to all quality management professionals who would like to learn more about service quality within service industries. It will also be of great interest to all learners who are interested in a career in quality management.<br />

Any person with a bank account, credit card or bank loan will come across aspects of simple interest and compound interest. However, many people have difficulty in distinguishing between the two types of interest and how they should be calculated. In this free online course you will learn why simple interest is called simple interest, how simple interest is used in daily life and how it is calculated. Compound interest, as the name implies, is a little more complicated but this course explains the concept clearly and covers the methods used for calculating compound interest. This course will be of great interest to all learners who are intimidated by financial concepts such as simple interest and compound interest, and would like to study a course that explains these concepts in a step-by-step and easy to follow manner.<br />

Learn the basics of small business accounting. Includes video lessons, tests and glossary of accounting terms.

Start using social media to innovate learning and create, build and grow your personal learning network.

Learn the basics in marketing your brand via social media!