Online courses directory (10358)

Learn the key facets of cost analysis. Topics will include types of costs, cost behavior, costing system design, activity-based costing, and cost-volume-profit analysis.

The focus of managerial accounting is to provide key information to internal parties (e.g., managers) to enable them to make better business decisions. This course will introduce you to planning and performance measurement concepts critical to managerial decision-making.

This course introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole. It is expected that at the end of the course you will: (a) know something about managerial psychology, (b) know how to learn more, (c) understand the behavioral research process, and (d) develop skills in presenting your ideas in oral and written reports.

Surveys social psychology and organization theory interpreted in the context of the managerial environment. Shares lectures with 15.301, with a separate recitation required. 15.301 is intended primarily for non-Sloan students, both graduate and undergraduate. Deals with a number of diverse subjects, including motivation and reward systems for engineers and scientists in industry; the aging of technical groups; the management of R&D matrix organizations; and the architecture of R&D laboratories and its effect on communication patterns in the organization.

15.301 is a core subject for students majoring in management science. A laboratory is a required element of the course for these students. It involves projects of an applied nature in behavioral science. Emphasizes use of behavioral science research methods to test hypotheses concerning organizational behavior. Instruction and practice in communication include report writing, team decision-making, and oral and visual presentation.

Learn management skills to support workplace diversity and inclusion in a public library setting.

You will learn about theories and frameworks that explain the underlying mechanisms of the impacts of diversity and learn how to understand and address the needs of women and underrepresented minorities (e.g. race, color, national origin, religion, sex, gender identity, marital status, age, sexual orientation, and citizenship).

You will learn how employment practices such as recruitment, selection, promotion, salary, training and development impact an organization’s ability to attract, retain, and manage a diverse workforce.

Lastly, you will recognize what organizational changes can be made to help organizations maximize the potential of all workers.

To succeed in an ever-changing and competitive marketplace, organizations must effectively manage all of their human capital. The challenge is how to engage a workforce that is highly diverse, global, and multigenerational.

This course will review the “new normal” demographic and global trends shaping labor markets. You will also learn about challenges you may face when managing workers from different cultures, and others who have different values and preferences. Lastly, you will learn how to create a toolkit for motivating and engaging all workers to help organizations achieve their strategic outcomes.   

This course is offered as a collaboration by IEEE and the Rutgers School of Management and Labor Relations.

Addiction is such a common problem today that people experiencing alcohol, nicotine or other drug problems present in many different healthcare settings. The challenge of linking people experiencing addiction to the right response is a serious one, and much depends on understanding addiction and recognising the role that we all play in the pathway to recovery.

This course is intended to help you meet this challenge by increasing your understanding of the biology of addiction and the available treatment options in the different stages of the recovery journey.

Key questions we will look at in this course include:

• When do we call “excessive use” addiction?
• Why is it so difficult to change addictive behaviour?
• Who can play a role to get people on the track to recovery?
• How do you respond to people with mild to moderate problems?
• How can you assess and increase motivation to change?
• What sort of interventions can support a person experiencing severe addiction?
• What is my role as a professional, either within or outside of addiction care?
• How can I identify the best of the many options available?
• What are hurdles to get the right support to manage addiction around the world?

This course explores the “Recovery Pathway,” an easy-to-use framework for helping people with addiction move successfully from addiction to recovery. It helps plan a pathway through screening and assessment, to withdrawal and long-term relapse prevention. The course will examine a range of psychosocial interventions and medication-assisted treatments. You will review the biological basis of behaviour and treatment related to the stage of recovery, as well as evidence-based and service delivery considerations. This course is an ideal starting-point for healthcare professionals who want to get to grips with effective approaches to treating addiction.

This is a course intended to give students a broad overview of the management challenges of the non-profit sector. It is not a detailed management course but rather is aimed at students who will likely relate to non-profits in a variety of ways (on the boards, as volunteers, as fund-raisers, and occasionally as staff).

Transform your classroom by making small shifts in your own behaviour. This free, online course has been developed by the National Science Learning Centre as part of their suite of high impact professional development for teachers of science, technology, engineering and mathematics.

Do you have a passion for buildings and want to contribute to a sustainable environment? Then this is your chance to make a difference! The biggest sustainability challenge for cities worldwide is adapting existing obsolescent buildings and making them future-proof. In this course, you will learn about adapting buildings for sustainability.

This course first introduces you to the challenging management task of redeveloping buildings for future use. Then you will learn how different management tools can be used to convert old buildings for sustainable reuse.

Prior experience with studies or jobs related to the built environment is not essential for this course, but will be a great advantage.

This MOOC is especially relevant for students who are interested in Real Estate, Project Management, Urban Planning, Architecture, Construction, Engineering, and Sustainability.

The course is taught by a multi-disciplinary team of instructors and professors with relevant practical and theoretical experience. You can use the practical knowledge you obtain during this course to tackle many challenges related to the built environment.

Understand your CPF accounts and the changes at age 55. Learn about Minimum Sum and CPF Life.

In this free online course Managing Customers Using Technology you will be introduced to customer relationship management (CRM) and how it can help your business grow. You will learn how CRM technology can let you manage customers on the go. You will also learn about nurturing your customers and the importance of replying to customer queries and requests in a reasonable time. <br /><br />The course begins by introducing you to Customer Relationship Management (CRM) fundamentals and why the customer must be at the centre of any business. You will learn about the four stages of CRM and what is involved in each of the stages. <br /><br />Next, the course teaches you about campaign management, what it is for and how it can help your business. You will learn about leveraging technology to add value to your customers' experience and how technology can enable your corporate strategy. You will learn about managing your customers’ expectations of your response time.<br /><br />This free Alison course will be of great interest to small businesses, start-ups and entrepreneurs looking for effective ways to manage customer relationships.<br />

Find out ways of avoiding debt. If you are already in debt, find out about all your available options.

Are you an IT manager managing Bring Your Own Device (BYOD)? Users working from anywhere with any device? Device and user identity? You know the story: more and more users bringing their own gadgets to perform work-related tasks. The phrase “work from anywhere” has evolved throughout the years and these days working from anywhere is the norm for many industries. So much so that “working anywhere and from any device” has become the new reality for most enterprises.

This is why it is important for IT operators to develop an effective strategy for embracing a mobile workforce to cope with the paradigm shift caused by the BYOD to securely adopt a mobile workforce.

This course will prepare you to use Microsoft Enterprise Mobility Suite (EMS) to solve the unique challenges your organization is facing today—and to plan ahead for your organization’s long-term success. Starting with enabling hybrid identity, you will quickly learn how to secure corporate data access, protect your employees’ personal information, and manage iOS, Android, and Windows devices. With this introduction to the EMS, you will be guided you through the process of implementing EMS to support Mobile Device Management (MDM) of both company-owned devices and personally-owned devices in your enterprise environment.

Using a combination of MDM scenarios, demos, eBook, and hands-on labs, you will obtain a working knowledge of the inter-dependent technologies that form EMS:

• Microsoft Azure AD Premium
• Azure Rights Management Services (RMS)
• Microsoft Intune

Module 1 introduces you to the four elements (users, devices, apps, and data) involved in enterprise mobility strategy. These elements are used as examples throughout the course. These elements will make it easier for you to understand how EMS can enable organizations to embrace a mobile workforce.

Progressively, you will work your way through online labs to help you understand:

• Implementing Hybrid Identity
• Managing an Active Directory Hybrid Environment
• Managing Inventory
• Preparing the Microsoft Intune Service for Device Enrollment
• Data access and protection using Azure RMS

For example, for the first hands-on lab, entitled Cloud Identity in Azure AD Premium, you will use the lab virtual machine to setup and implement Enterprise Mobility Suite. To prepare for the EMS implementation, you will configure Azure Active Directory (AD) Premium for user and group administration, including self-service group management, and multi-factor authentication. Upon completion of the hands-on lab, you will be able to:

• Create an Azure AD instance
• Activate Enterprise Mobility Suite trial
• Create Azure AD users and groups
• Configure self-service group management in Azure AD Premium
• Configure multi-factor authentication for Azure AD Premium users
• Review Azure AD Premium advanced security reports

The target audience for this course is comprised of enterprise IT Pros who are either tasked with implementing EMS for their organizations or just want to learn more about the technologies that are included in EMS. While it is not possible to cover every nuance of the technologies included in EMS in a single course, we have provided content that will provide you with the solid foundation you will need as you embark on your own EMS implementation.

Disruption is simultaneously the greatest threat and the biggest opportunity for any business.

This course takes a structured approach to understanding and managing industry disruptions. It will provide you with the required tools and concepts required to identify and then manage disruptions by implementing targeted actions.

You’ll identify and assess specific disruptions and their impact, as well as the selection of appropriate reaction patterns. Special emphasis will be put on the use of real-life examples and case studies, taken (amongst others) from the automotive and mail order sector, to ensure both practical relevance and applicability.

Besides online lectures, you will engage in a series of more extended case studies and tutorials that will deepen your understanding and management of disruption patterns. Actual case studies and examples from companies will be used to help you better prepare for actual situations. In addition, the concepts will be discussed in relation to their theoretical grounding in academic literature.

This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program.

Learn how fashion and luxury companies work and understand their brands, products, retail, and communication strategies. Travel through business models, international development, and product categories with industry influent experts.

This course on global integration brings together matters of global markets and institutions, global strategy, organization, and leadership. Global integration, the process by which an organization with units around the world becomes united, will be presented as a link to entrepreneurship and general management. The seminar is offered only to those enrolled in the MIT Sloan Fellows Program and challenges the participants to draw upon their past managerial experiences, especially those affiliated with multinational companies.

This free course aims to provide healthcare line managers and department heads with an introduction to managing occupational health and safety. The full course consists of six modules and is suitable for all healthcare settings. <br /><br />This module, <b> Module 3</b> , introduces you to <b> Biological Agent Hazards in Healthcare</b> . It can be studied as a stand alone module or as part of the full course. <br /><br /> <b> Module 3</b> is split into three topics. <ul style="font-size: 0.9em;"> <li>Topic 1: Introduction to Biological Agents, </li> <li>Topic 2: Biological Agents Risk Assessment, and </li> <li>Topic 3: Implementing Control Measures. <br /><br /></li> </ul> Please note that the module is intended as an overview and may need to be supplemented by more specific training and / or specialised advice. <br />

This free course aims to provide healthcare line managers and department heads with an introduction to managing occupational health and safety. The full course consists of six modules and is suitable for all healthcare settings. <br /><br /> This module, <b>Module 4</b>, introduces you to <b>Chemical Agent Hazards in Healthcare</b>. It can be studied as a stand alone module or as part of the full course. <br /><br /> <b>Module 4</b> is split into three topics: <ul style="font-size: 0.9em;"> <li>Topic 1: Chemical Agent Hazards, </li> <li>Topic 2: Chemical Risk Assessment, and </li> <li>Topic 3: Implementing Control Measures. <br /><br /></li> </ul> Please note that the module is intended as an overview and may need to be supplemented by more specific training and / or specialised advice.<br />

This free course aims to provide healthcare line managers and department heads with an introduction to managing occupational health and safety. The full course consists of six modules and is suitable for all healthcare settings. <br /><br /> This module, Module 1, introduces you to the principle health and safety legislation in Ireland and the concept of risk assessment and management in a healthcare setting. It guides you through the steps in the risk assessment process including how to identify hazards at work, assess the risk and identify control measures. It can be studied as a stand alone module or as part of the full course. <br /><br /> <strong>Module 1 is split into three topics</strong><br /> <ul class="designed-list"> <li>Topic 1: Legislation</li> <li>Topic 2: Identifying Hazards &amp; Risk Assessment, and</li> <li>Topic 3: General Principles of Prevention.</li> </ul> <br /><br /> Please note that the module is intended as an overview and may need to be supplemented by more specific training and / or specialised advice.