Online courses directory (19947)
CURSO REVIT
Aprende SEO desde cero para adelantar a tu competencia en Google. Parte de cero y sube el nivel con rapidez. Posicionate
Aprenda a analisar os resultados de suas campanhas e realizar melhorias que potencializam seus ganhos.
This course provides students with a comprehensive introduction to computers. Students will explore a variety of topics in computing, such as the following: the components of a computer, common computer terminology, an introduction to the Internet, computer security and privacy, computer troubleshooting techniques, and steps to maintain the life of your computer. Through readings and videos, students will learn how to fully understand the basics of computer technology.
This course is designed for the novice who has little or no word processing experience. The course provides an introduction to word processing. You will explore word processing skills while also learning to create a basic business letter and a business memo. Although the resources in this course use Microsoft Word 2010, it should be noted that all of the basic skills and tasks that you will be asked can be done on any word processing program. If you stay flexible enough in your own word processing program to search out the commands and icons on whatever software you are using, you will succeed. The most current version of Microsoft Word was selected, because it would be most beneficial to the job seeker. In addition most colleges, universities, and some public libraries are using a newer version of Word. You can complete this course using any word processing software, but if you are using an older version of Word, you may also want to seek out a resource where you can interact with the newer v…
This course will provide you with a comprehensive introduction to spreadsheets. The course is designed for first-time users with very little or no exposure to the subject. For this course, you will use Microsoft Excel as the software. The course will explore the following fundamental topics: an introduction to spreadsheets, terminology in Excel, components of a spreadsheet, what a cell consists of, and the creation of a spreadsheet for practical use. You will examine sample files, videos, and books that will enable you to gain practical knowledge about spreadsheets that can be used in daily life, either at work, school, or home.
This is the capstone course in the Saylor Customer Service certificate program which is currently under development. CUST105 is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. Future courses in the certificate program will provide a solid knowledge base in the areas of computer skills, business communications, and best customer service practices.
Everything you need to start building custom easy apps. We will build an app for a local businesses in this course.
Custom Handlettering covers unique and beautiful handlettering used across a wide spectrum of design disciplines. The practice involves drawing letterforms already composed into words, rather than creating characters for an entire alphabet and combining them. Generated for specific uses rather than assembled from a kit of parts, handlettering provides infinite variety for type designers. Students will explore ways to build out an entire digital typeface from handlettered characters.
Tools, methods, and techniques for creating expressive lettering using traditional tools and media such as ink, pen, paint, and brush will be demonstrated. Digitizing hand drawn type into vector fonts, and combining handwork with digital design within projects will be explored. Creating consistent lettering systems by hand and exploring handlettering from illuminated manuscripts through graffiti are also covered.
This class shows you how to make custom shapes in Photoshop. Create a shape in Photoshop and save it for future use. Cre
Predict what your customer(s) / segment(s) of customers will choose in their next purchase, statistically!
How to Get, Test, and Optimize Startup Ideas. What to do when you're "out of the building."
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures
Learn How To Measure And Improve Customer Loyalty
Learn practical research tools and how to leverage them to obtain customer understanding and insight. Learning will center on emerging areas of market research such as ethnography where customers are observed in their “home environments”, and where deep insights in their consumption behaviors can be developed. Unlike conventional survey or quantitative research, qualitative approaches provide insight into why customers make the decisions they do.
Qualitative research methods can help to uncover unmet wants and needs that customers sometimes cannot express in a traditional survey approach. This can be very useful in the early stages of innovation development where organizations are often dealing with “unknown unknowns.”
Participants will be taken through a systematic approach to designing different types of qualitative research that can help to uncover deep customer insights. After completing the course you will be able to effectively leverage these methods to facilitate success in early stages of the innovation process of an organization.
You will earn a professional certificate from the University of British Columbia and edX upon successful completion of this course. Certificates can be uploaded directly to your LinkedIn profile.
An introductory course about understanding customer loyalty, the loyalty business model and the basic loyalty model.
Rule15C3-3, or the “Customer Protection Rule” as it’s also known, dictates the minimum amount of securities and cash that broker-dealers must hold in secure accounts on behalf of their clients. The goal is to ensure that customers can always access a large portion of their funds, even if the firm itself becomes insolvent.
This online course provides an opportunity to learn how the three main purposes of the Rule 15C3-3 protect customer interests and how they affect the regulatory environment within firms.
We’ll begin with a high-level overview of the Regulatory Environment, and then explore the brief history of the Customer Protection Rule and its origin. We’ll then move to operations, which is a vital conversation since Rule 15C3-3 is an operations based rule. We’ll cover Settlement, Margin, Stock Record, and Financing Tools and then finally dive deep into the actual 15C3-3 rule.
This online course comprises of the following 3 modules which are packed with interesting video lectures and exercises:
- Module 01: Introduction
- Module 02: Operations
- Module 03: Rule 15C3-3 Reserve Formula
Learn everything you need to know before you launch your customer referral program.
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The objective of this business and management course is to equip you with a sound foundation of CRM concepts and best practices so you can implement CRM practices successfully for long-term profitability.
Businesses aim to win and keep customers. Their competitors also seek to do the same. Even the most successful firms, with excellent marketing programs for attracting customers, have trouble with customer retention.
In this course, you will learn how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations.
Topics covered include:
- Customer retention
- Customer centricity
- Customer lifetime value
- Customer value management
Add to calendar
Trusted paper writing service WriteMyPaper.Today will write the papers of any difficulty.