Online courses directory (9812)
This class shows you how to make custom shapes in Photoshop. Create a shape in Photoshop and save it for future use. Cre
Predict what your customer(s) / segment(s) of customers will choose in their next purchase, statistically!
How to Get, Test, and Optimize Startup Ideas. What to do when you're "out of the building."
Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures
Learn How To Measure And Improve Customer Loyalty
An introductory course about understanding customer loyalty, the loyalty business model and the basic loyalty model.
Learn everything you need to know before you launch your customer referral program.
Tutorial on how to develop a customer segmentation solution with Latent Class Analysis approach in SAS
Learn tools to segment the market and earn credit toward a certificate in Data-Driven Marketing from Cornell University
Learn about work in customer service, methods for successful customer relations, and career advancement tactics.
An introductory course about understanding the foundations of Communication Strategies in Customer Service.
An introductory course about the definition and types of conflict and the importance of communication in resolving it.
An introductory course about understanding the foundations of Contact Centers in Customer Service.
An introductory course about understanding the management of customer relationship and its different types.
An introductory course about understanding decision making and assertiveness in Customer Service.
An introductory course about understanding retail in customer service and its the developments and trends.
An introductory course about learning to prepare, build and deliver a presentation to have a better customer service.
An expert level course about further understanding Customer Service in terms of leadership roles and team work.
An introductory course about understanding the foundations of Customer Service.
An introduction to customer service and its importance in any business.
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