Online courses directory (1728)

Are you an IT manager managing Bring Your Own Device (BYOD)? Users working from anywhere with any device? Device and user identity? You know the story: more and more users bringing their own gadgets to perform work-related tasks. The phrase “work from anywhere” has evolved throughout the years and these days working from anywhere is the norm for many industries. So much so that “working anywhere and from any device” has become the new reality for most enterprises.

This is why it is important for IT operators to develop an effective strategy for embracing a mobile workforce to cope with the paradigm shift caused by the BYOD to securely adopt a mobile workforce.

This course will prepare you to use Microsoft Enterprise Mobility Suite (EMS) to solve the unique challenges your organization is facing today—and to plan ahead for your organization’s long-term success. Starting with enabling hybrid identity, you will quickly learn how to secure corporate data access, protect your employees’ personal information, and manage iOS, Android, and Windows devices. With this introduction to the EMS, you will be guided you through the process of implementing EMS to support Mobile Device Management (MDM) of both company-owned devices and personally-owned devices in your enterprise environment.

Using a combination of MDM scenarios, demos, eBook, and hands-on labs, you will obtain a working knowledge of the inter-dependent technologies that form EMS:

• Microsoft Azure AD Premium
• Azure Rights Management Services (RMS)
• Microsoft Intune

Module 1 introduces you to the four elements (users, devices, apps, and data) involved in enterprise mobility strategy. These elements are used as examples throughout the course. These elements will make it easier for you to understand how EMS can enable organizations to embrace a mobile workforce.

Progressively, you will work your way through online labs to help you understand:

• Implementing Hybrid Identity
• Managing an Active Directory Hybrid Environment
• Managing Inventory
• Preparing the Microsoft Intune Service for Device Enrollment
• Data access and protection using Azure RMS

For example, for the first hands-on lab, entitled Cloud Identity in Azure AD Premium, you will use the lab virtual machine to setup and implement Enterprise Mobility Suite. To prepare for the EMS implementation, you will configure Azure Active Directory (AD) Premium for user and group administration, including self-service group management, and multi-factor authentication. Upon completion of the hands-on lab, you will be able to:

• Create an Azure AD instance
• Activate Enterprise Mobility Suite trial
• Create Azure AD users and groups
• Configure self-service group management in Azure AD Premium
• Configure multi-factor authentication for Azure AD Premium users
• Review Azure AD Premium advanced security reports

The target audience for this course is comprised of enterprise IT Pros who are either tasked with implementing EMS for their organizations or just want to learn more about the technologies that are included in EMS. While it is not possible to cover every nuance of the technologies included in EMS in a single course, we have provided content that will provide you with the solid foundation you will need as you embark on your own EMS implementation.

Disruption is simultaneously the greatest threat and the biggest opportunity for any business.

This course takes a structured approach to understanding and managing industry disruptions. It will provide you with the required tools and concepts required to identify and then manage disruptions by implementing targeted actions.

You’ll identify and assess specific disruptions and their impact, as well as the selection of appropriate reaction patterns. Special emphasis will be put on the use of real-life examples and case studies, taken (amongst others) from the automotive and mail order sector, to ensure both practical relevance and applicability.

Besides online lectures, you will engage in a series of more extended case studies and tutorials that will deepen your understanding and management of disruption patterns. Actual case studies and examples from companies will be used to help you better prepare for actual situations. In addition, the concepts will be discussed in relation to their theoretical grounding in academic literature.

This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program.

In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $150.

With identity as the new perimeter in today’s security landscape, it’s important to keep up on the latest ways to manage it. Identity—which defines what protocols you’re allowed to use, who you’re allowed to interact with, and what you’re allowed to do—has evolved significantly in the last few years.

In this security course, go beyond the firewall and ports, and learn practical steps and prescriptive guidance on identity management, based on proven, real-world experience from Microsoft Incident Response teams.

Start with a conceptual look at identity, explore Active Directory best practices, find out how to secure Azure Active Directory, and then get hands-on with a combination of videos, text, and hosted labs.

You will create a protective bastion host for an existing domain, configure Privilege Access Management (PAM) and Just in Time Administration (JIT), install JRE, and set up Microsoft Identity Manager. With successful course completion, you will understand the hows and whys of improving the security posture of your environment, and get started implementing and managing identity as part of your cybersecurity defense plan.

Marketing within the hotel and tourism industry presents unique challenges, as marketers are tasked with selling services and memories rather than goods. In this hospitality management course, you will learn how to apply marketing knowledge and skills to the hotel and tourism industry. You will learn best practices for building customer loyalty and creating a strong brand and learn how to efficiently communicate to stakeholders through integrated marketing communications. You will also learn about the importance of marketing to both previous and new customers.

Students’ learning experience will be enhanced through the use of creative approaches to solve marketing problems in hotel and tourism settings.

Note that this course is priced at USD $150.

In this computer science course, you will learn how to set up and use Exchange Online, a hosted messaging application within Microsoft Office 365 that provides organizations with access to the full-featured version of Exchange Server. You will learn how to run your messaging system in Office 365. We will cover the various types of email recipients that are available and how to manage the email domains for them. We will guide you through the email protection capabilities of Office 365 and will show you how to manage the clients and mobile devices accessing their email in Office 365. You will learn about the archiving and security features in Exchange Online. Finally, you will learn how to move your existing messaging system to Office 365.

Windows Server administrators must be able to implement Active Directory Domain Services (AD DS). AD DS is the foundation for centralized management of an organization’s users and resources.

Through videos, discussions, hands-on labs and assessments, you will put in place a secure and scalable AD DS infrastructure for Windows Server users and resources.

In this business and management course, you will learn how to achieve organizational success through positive and growth focused employee management.

You will learn current strategies for managing people in a complex, volatile global context. Starting with the basics of achieving optimal team success and the importance of managing both task and process. You will also focus on the characteristics found among high performing teams, as well as characteristics needed for success in exceptional genius/virtuoso, virtual and multicultural teams. You will also examine how to shape others’ behaviors in a global environment via basics of operant conditioning, the “3 Rs” and reward design.

Additionally, the course explores the concept of culture as applied to organizational and location-based perspectives. You will examine personal experiences of workplace change, concepts and strategies for overcoming resistance and managing change. Relating in a multicultural environment, you will also explore strategies for balancing generosity and productivity, as well as how to avert, evaluate and overcome conflict among employees.

Do you have a portfolio of projects to manage? Are you trying to optimize resource capacity planning across projects? Do you wish to drive alignment of your project portfolio with the business strategy?

In this management course, you will learn industry standard best practices for project and portfolio management, using Microsoft PPM, a cloud-delivered solution. With over 20 million users, Microsoft PPM has become the go to solution for Portfolio Managers, PMOs (Project Management Office), Project Managers, Resource Managers and Project Team Members This course offers relevant capabilities for a diverse audience. You will learn how to align project portfolio investments with a business strategy, how to gain visibility into a project’s portfolio, how to perform deep scheduling, address issues and risk management and understand project financials and reporting through the web experience and cloud-delivered desktop client.

By the end of this course, you will know how to perform optimal resource capacity planning and tracking, how to take advantage of the built-in Microsoft Office 365 collaboration capabilities and how to set up and customize solutions to meet your business needs.

Want to master project management? Have a project to manage but unsure where to begin?

With over 20 million users, Microsoft Project is the go to app for project managers. In this project management course, you will learn industry standard best practices for project management using Microsoft Project, the cloud-delivered desktop client. You will learn how to do deep scheduling, resource capacity planning, progress tracking and status reporting.

No previous project management knowledge needed. Join us as you start your journey as a project manager.

When a database is in use by an application, it needs to be built to withstand simultaneous use, or multiple actions that all need to be certain to happen together. In this computer science course, you'll learn about techniques to add this functionality to your database. You'll learn about transactions, isolation levels, and locking.

This course is part of the Microsoft SQL Database Development XSeries.

SQL Server database administrators know how important it is to automate routine administrative tasks and systems.

Learn best practices in this course, part of the SQL Server Database Administration series.

You’ll explore ways to monitor performance, errors, and events, and get helpful details on server maintenance and the tasks involved.

Plus, you’ll engage these topics on multiple platforms, including SQL Server 2016, SQL Server v.Next on Linux, and Azure SQL Databases.

This computer science course introduces features and technologies for managing database operations. Topics include: Automating SQL Server Management, Monitoring SQL Server, and SQL Server Maintenance.

Did you know your best opportunities for growth may not lie solely in developing new “blockbuster” products or services? They may instead be found by focusing on your existing best customers — and finding new customers with similar behavioral tendencies. Created by Professor Peter Fader, a world-renowned thought leader on marketing analytics and co-founder of Zodiac, a predictive analytics solution built on the breakthrough consumer behavior models developed by Professor Fader, this marketing course is designed to help you identify your most valuable customers and maximize their strategic value.

You might have the data and the technology to track your best customers, but how can you meaningfully differentiate them from the rest? How do you align your operations around them? And how do you create and sustain competitive advantages from such practices? In this course, you’ll radically rethink how you develop and implement customer-centric strategies that you can apply to your existing customers today. You’ll also gain valuable insights into how to apply performance metrics and rethink product development processes in order to meet the needs of your most valuable customers.

This course is part of Wharton's Digital Marketing Professional Certificate. For more information, see here.

Take the next step in learning Mandarin Chinese and expand your language skills so you can effectively communicate in Chinese business.

In this language training MOOC, you will learn common phrases and scenarios of business and negotiation in Chinese speaking countries. You will also learn about Chinese business culture and etiquette and the needs of businessmen and women.

This course was developed with the assistance of Dr. Haohsiang Liao, Director of the Chinese Language Program at MIT. 

Basic knowledge of Mandarin Chinese is required.

This course is your first crucial step to learning Mandarin Chinese. Establish a solid foundation of your Chinese journey.

Switching from Latin alphabet or other phonogram languages to Chinese can be intimidating and frustrating. This prerequisite course breaks down all basic characteristics of Chinese language, ensuring you have a solid foundation to be a competent speaker.

In each lesson, we will introduce one rule with practices and related dialogues. By the end of this course, you will be ready to further your knowledge in Chinese.

No previous knowledge needed. We start from the beginning!

This course was developed with the assistance of Dr. Haohsiang Liao, Director of the Chinese Language Program at MIT.

To make sense of modern China, you simply cannot ignore Marxism. ‘From Mao to Now’ presents current topics that anyone who wishes to engage with China should know.

Rather than praising or condemning, the course focuses on building a deeper understanding of this history through two interwoven elements.

The first structures the course in terms of some ‘red tourism’ to the sites important to the communist revolution in the first half of the twentieth century.

Much of the course footage was filmed on location in China, including Shaoshan, Ruijin, Yan’an and important locations in Beijing, such as Tiananmen and the Nationalities Museum (minzuyuan).

The second element of the course will take those experiences and use them to help answer some fundamental questions:

• Is China socialist or capitalist today, or is it perhaps both at one and the same time?
• Is there such a thing as Chinese socialist democracy, and, if so, what is it?
• Does China have its own theory of human rights, drawn from the long Chinese tradition and Marxism?
• If the Chinese state is a form that has not been seen before, then what is it?

Marketers want to understand and forecast how customers purchase products and services and how they respond to marketing initiatives.

Learn how analytics help businesses drive marketing to maximize its effectiveness and optimize return on investment (ROI).

In this course, part of the Business Analytics MicroMasters program, discover how to develop quantitative models that leverage business data, statistical computation, and machine learning to forecast sales and marketing impact for:

• customer relationship management;
• market segmentation;
• value creation;
• communication;
• monetization.

You will learn how to use probabilistic models and optimization tools to model customer demand forecasts, pricing sensitivity, Lifetime Value and how to leverage such data to make optimal decisions on designing new products, marketing segmentation and strategy.

In this marketing course, you will learn about competitive analysis and market segmentation, including how to analyze and structure industries and markets to transform your marketing efforts from vague, generic attempts to laser-guided precision.

You will learn how to predict what your competitors will do next, plus how to segment markets for greater customer satisfaction and company profitability.

This course is taught by Stephan Sorger who has held leadership roles in marketing and product development at companies such as Oracle, 3Com and NASA. He has also taught for over a decade at UC Berkeley Extension and is the author of two widely adopted marketing textbooks.

This course will equip you with the knowledge and skills necessary to immediately see practical benefits in the workplace. Analytics-based marketing is increasingly important in determining a company’s spending and ROI. Many entry-level positions in marketing now require some basic level of knowledge in this rapidly growing field.

Businesses today have access to an increasingly large amount of detailed customer data, and this influx of data is only going to continue. Combined with a detailed history of marketing actions, there is a newfound potential for deriving actionable insights, but you need the tools to do so. Using real-world applications from various industries, this course will help you understand the tools and strategies used to make data-driven decisions that you can put to use in your own company or business. This valuable data may include in-store and online customer transactions, customer surveys as well as prices and advertising. You’ll also learn how to assess critical managerial problems, develop relevant hypotheses, analyze data and, most importantly, draw inferences to create convincing narratives which yield actionable results.

This course is part of Wharton's Digital Marketing Professional Certificate. For more information, see here.

Begin your journey in a new career in marketing analytics. Learn about powerful strategies and methodology, starting with identifying market trends and metrics used to measure marketing success.

In this marketing course, you will learn how to execute market sizing, identify market trends, and predict future conditions.

This course is taught by Stephan Sorger who has held leadership roles in marketing and product development at companies such as Oracle, 3Com and NASA. He has also taught for over a decade at UC Berkeley Extension and is the author of two widely adopted marketing textbooks. This course will equip you with the knowledge and skills necessary to immediately see practical benefits in the workplace.

Analytics-based marketing is increasingly important in determining a company’s spending and ROI. Many entry-level positions in marketing now require some basic level of knowledge in this rapidly growing field.