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Learning Solutions Magazine: Nuts and Bolts: Positive Deviance by Jane Bozarth
2016-06-07 04:01:00
Among trainers, a common approach to deficient outcomes is to focus on finding and fixing the causes of the deficiencies. Yet in most communities, even where most members fail, there will be individuals or groups that succeed. An effective alternative approach is to find out what those who succeed are doing and to help others do the same. Here is an introduction to techniques that work!