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Coursera: Learner story: Saving a struggling business
The Wharton School’s Introduction to Operations Management course helped Australian learner Tri Suseno save his struggling business - and he’s since completed more than 20 other courses on Coursera. Here’s his story:I am a businessman, and I own a few businesses. When a business I’d acquired encountered significant bottleneck issues, I was desperate to understand the source of the problem and the steps I needed to take to correct it. I’d read several popular, highly-recommended books, but they didn’t provide the insight our management team needed.Around that time, I discovered Coursera, and I decided to enroll in a course on Operations Management from The Wharton School of the University of Pennsylvania. That course opened my eyes to the underlying problems in my business, and provided a framework to identify and address bottlenecks quickly. I worked through the course twice, and asked a few people on my management team to join me. We were ultimately…