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Learning Solutions Magazine: The Gamification of Retail Safety and Loss Prevention Training by Karl Kapp

The Gamification of Retail Safety and Loss Prevention Training by Karl Kapp
2013-07-16 05:01:00

In spite of a robust store-level safety and loss prevention awareness program, employees were not retaining or operationalizing the learning. With over 19,000 employees undergoing the training, it was becoming important for Pep Boys to find a way to make the learning stick over a longer period. The answer may surprise you: games. Read about how they did it.

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