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SI 623 - Outcome-Based Evaluation of Programs and Services

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This course provides an overview of the purposes and uses of outcome-based evaluation approaches and methods, and provides an opportunity to conduct a focused outcome evaluation of a user-focused service in a library, a nonprofit organization, an archive, a museum or other service-focused organization. Objectives are to:

- Learn about approaches to outcome-based evaluation
- Identify and use context-centered methods for evaluating public information services
- Examine the role of evaluation in developing more effective information services
- Gain skill in identifying appropriate data collection and analysis methods
- Gain an understanding of recent developments in measurement and evaluation
- Read assigned readings and appropriate focused readings
- Plan and carry out a focused outcome-based evaluation project

Course Level: Graduate

This Work, SI 623 - Outcome-Based Evaluation of Programs and Services, by Joan C. Durrance is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike license.

Categories: Computer Sciences

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